FAQ's

Q. Will I receive an order number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

Q. How long will it take to receive a tracking number?

Between 2-5 business days.

Q. How long will it take for my items to arrive?

It usually takes 2-4 weeks for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. I have received only part of my order so far. Where is the rest of my order?

We ship directly from different suppliers, so if you have purchased more than one product, occasionally your order may arrive in different packages. Please be assured that the remainder of your order will arrive soon.

Q. How can I cancel my order?

Once orders go to fulfilment, our regular returns policy goes into effect. Please read our returns policy.

Q. Is shipping really FREE?

Yes shipping is free on all products purchased on our store.

Q. Who can I contact if I have a problem with my order?

Please go to Contact Us and send us a message, we will respond within 1-2 business days.

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Apple Pay, Shopify Pay, Amex and also PayPal.

Q. Is my personal information safe?

Yes, we abide by strict guidelines to ensure all customer personal details remain safe. Please read our privacy policy for more details.

Q. Do you ship internationally?
At present we do not ship internationally. However we aim to ship internationally in the near future.